Being an employee-centric company is vital for the sustainable growth of the organization. Be it a small-scale firm or a multilevel enterprise; you need to cocoon the rights and facilitate the health, social, and economic security of your own resources to collaborate for a common objective of your company. It also includes cultural benefits, Perks, and rewards for out-of-the-box performers. So overall, the rate of interaction your Employee is having with the company determines the employee centricity of your organization. In this article we are going to discuss some of the useful tips to improve employee experience and satisfaction at your organization.
A Research says that companies with better engagement with Employees have better revenue generation, around 2.5 times more than the companies with lower employee engagement.
Few Ways by Which You Can Nail Down the Satisfaction of an Employees Are:
Mapping the journey: Journey mapping is the analysed framework of the Employee from the date of his/her interview to the exit date. It optimizes the resources, clarifies roles and responsibilities, and identifies the crucial and critical circumstances of the employees. It enables the HR team to get an insight into the demands and desires of employees, which could be the key bullet pointers to enhance your company’s employee experience.
Benefits of journey mapping are:
# Get an overall view of Employee’s perspective.
# Facilitate thinking and action through employee’s perspective.
# Prioritize resources and funding.
# Clarify critical roles within the organization and the moments that matter most.
The life cycle of an employee is very crucial because, without the annual engagement survey, it’s difficult to perceive how the personal experience of the employees at various stages with the company plays a role in overall employee experience. Hence, the journey mapping could play a pivotal role in shaping employee experience’s key outcomes like engagement, motivation, or productivity.
Ensure employee wellness: The productivity of the company is somewhere related to the wellness of the employee.
The healthier an employee is better his/her performance is ought to be.
The companies should schedule and conduct health sessions and programmes for the employees that will encourage every people’s mental, physical and emotional wellness working inside the premises. Apart from that, paid vacation, Parental leave, Maternity leaves, Onsite gym shall also be incorporated into the work culture.
Offering correct perks: The right perks disbursed is like rewarding the employees for their successful efforts. By offering the right perks, you utilize the resources correctly, saving time, money and creating a better employee experience.
As per the survey made by LinkedIn, Most of the Employees are more concerned about health and holiday perks than free lunch and goodies. To better understand, you can also conduct a survey and figure out which perks the employees are looking for. This will enable you to make a healthy trade and create a better aura of Employee experience.
Multiple feedback channels: Globally acclaimed employers and organizations have one thing in common. They have introduced multiple modes of feedback for the employees. This brings more value to the work culture, which eventually creates a better employee experience. To collaborate with every person for the same vision, you have to establish a transparent form of communication for all identified and anonymous speakers.
Regular surveys should also be conducted to stay updated about the voice of the people constantly. Keeping a track record of the Employee’s solution from the Employees’ standpoint must be of utmost importance. Understandably, a good feedback channel can get the job done.
Employee chatbots: Employee chatbots are often an efficient mode to enhance their experience, especially for those who are working remotely during this pandemic situation. To reach the core of the Employee’s thought process and offer the answer to all sorts of queries, Employers must come up with proactive chatbots for their employees. These chatbots add up to a winning work environment building a cultural model that is worthy of being appreciated.
To retain the employees and dodge the attrition, Chatbots are certainly one of the most influential players.
The number one reason for people leaving companies is disengagement. Victor Lipman describes in a sForbes blog post why people leave companies –
“Vast numbers of employees are disengaged. By “disengaged,” I mean not emotionally committed to the organizations they work for, and therefore in all likelihood not highly motivated and fully productive.”
So, better involve the Ai chatbots in the working model to retain your skilled and experienced employees.
Reduce silo effect: Silo effect can be defined as the process in which a group of people stays isolated from the other employees or team members. They tend to work autonomously, hardly having an interactive session with the other folks inside the premises. Silo effect hampers the productivity of the process and company since it separates the particular group from the other employees over there.
Often, we have come across the opinion that there is no precise solution to the silo effect, but if proper activity sessions are conducted, the silo effect can be undermined up to some extent.
These are a few significant step-ups for employees. An initiative like Microsoft CSR (corporate social responsibility) is well defined to do so. Other Employee Experience Management Platforms like Microsoft HRIS, Teams, and chatbots can also boost up the experience. In the rapidly growing business market where innumerable jobs are already floating in the market, you must focus on the wellbeing and satisfaction of your employees, and these are some of the prominent measures that would allow you to achieve it.
